Entrepreneurship 101: Who is Your Customer

  • Free to audit
  • Paid certificate
  • Course certificate
  • 4 weeks
Provider
MIT
Cost
Free to audit
Certificate
Paid, $49
Duration
4 weeks
Effort
2–4 hrs/week
Format
Self-paced
Language
English
Subjects
Business, Marketing
Source
MIT Open Learning
Last verified
14 Sep 2026

All material is free; graded work and the certificate are paid.

Entrepreneurship 101: Who is Your Customer is a short, self-paced MITx Online course built on the idea that what separates an idea from a business is a paying customer. It is the first of the MIT entrepreneurship bootcamp series and focuses on the disciplined, methodical side of a creative process. On completion you should be able to conduct market segmentation, select a beachhead market, develop end user profiles, calculate total addressable market size and describe a customer persona. Teaching is based on case studies of MIT startups and their founders, spanning mobile apps, 3D printing, power electronics, international development and watchmaking, and along the way you learn to interview potential customers, tell top-down from bottom-up market analysis, and build a framework for deciding which markets to pursue.

MIT says the course is especially useful for corporate entrepreneurs launching a new product line, scientists and engineers commercialising technology, and entrepreneurship educators and policymakers. It is estimated at 4 weeks and 2 to 4 hours per week. Auditing is free and includes the course and its materials, while the certificate track, listed at $49 on the course page, adds graded assignments and exams and an MIT certificate on completion.

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What you’ll learn

  • Conduct primary customer research and bottom-up market analysis
  • Segment a market and select a beachhead market
  • Develop an end user profile and a customer persona
  • Estimate total addressable market size

Who it’s for

Founders, intrapreneurs and technical people testing a business idea who want a short, practical customer-discovery course with a low-cost optional certificate.

Source: MIT Open Learning (opens in a new tab) · Verified · Report a change

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