SAP Customer Service (CS/SM) – Service Management module
Original price was: $94.99.$16.99Current price is: $16.99.
What you may study
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How to work with and create Repair Orders, Service Orders, Service Contracts, and Notifications
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Learn the use and performance of Equipment, Serialization Profiles, Functional Locations, and Task Lists
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Master the enterprise course of flows for Service Contracts, In-House Repairs, and Field Service
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Recognize the aim of Resource Related Billing and related configuration
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Learn how time and supplies are deliberate and costed on Service Orders
If you wish to increase your SD ability set or study somewhat know but incessantly in demand SAP module then that is the place. In this thrilling introduction to the SAP Customer service module you’ll study all about how service administration works in SAP as we cowl the 4 main actual world service situations: easy service sale, service contract, in-home repairs and area service. We will overview the first objects in CS together with technical objects, Repair orders, Service orders, Notifications, pricing, and useful resource associated billing. Learn from somebody who really implements customer support at consumer websites on daily basis. Includes hyperlinks to config information and related SAP assist.
Who this course is for:
- Anyone interested by studying about SAP Customer Service, CS, SM, Service Management module
10 reviews for SAP Customer Service (CS/SM) – Service Management module
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Original price was: $94.99.$16.99Current price is: $16.99.
Girisha T Girigowda –
detailed training with proper, real time examples.
Rahul Rajput –
I appreciate that the author has taken efforts to explain the business scenario rather than jumping to screens and configurations.
Rashi Shete –
Following points were missing –
1. Warranty service scenario was not covered. Maybe one demo at the end where warranty was mentioned would have been good. 2. Also a bit more detail on Repair action and DIP profile configuration would have been good.
3. Quotation creation scenario demo was missing.
Roberto Carlos de Araújo Silva –
Excelente didática do instrutor. Se expressa de forma simplificada o que permite até a quem não é fluente em inglês contextualizar de forma clara os cenários propostos para o estudo de SAP CS.
Vilas –
Great for key user user but expected full config settings
Bien Antonio –
Informative course. Well Done
Detlef Jankowiak-Evers –
Viele inhaltliche Fehler im Abschnitt 1.
Beispiele funktionieren oft nicht, einige der Erklärungen warum sind schlicht falsch.
Für mich ist der Kurs eine Erweiterung der Kenntnisse zu PM. Die Probleme sind aber meist Einstellungen, die für beider gelten.
In einem Live Kurs wäre das ok aber nicht für eine Aufzeichnung
Edmar Mizael Teodoro –
Doing very good!
Fernando Marin Alvear –
It has been a perfect match for me, as right now I am involved in a project that has a lot to do with CS.
Nishant Konnur –
Good learning on SAP Customer Service