Effective Business English for Service Staff
Original price was: $69.99.$14.99Current price is: $14.99.
What you’ll learn
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organise meetings – send invitations, contact participants, write the agenda and take the Minutes
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meet and greet guests to your company, and engage in small talk
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understand and use English business jargon – both written and spoken
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describe your products and services, and engage in simple sales conversations with potential customers
Do you organise in English-language meetings? Take phone calls from English-speaking clients? Need to send English emails? Attend trade fairs where English is spoken?
And is English your second language?
This course is for non-native English speakers needing frontline skills in:
- planning meetings
- preparing meeting agendas and writing the minutes
- taking phone calls and messages
- greeting visitors to the company
- sending English emails about your company, products or services
- talking to clients or potential customers
So if you work in administration or sales, and if you have lower-intermediate or intermediate English language skills then this course is for you!
I’m a professional, qualified and experienced English trainer with over 9 years’ experience teaching business English to companies and individuals here in Germany. I base my training on many years’ experience working in the public and private sectors in Australia, and believe that learning by doing is the most effective way.
In this course you’ll listen, watch, read, write and produce your own meeting Invitations, Agendas, Minutes and more! You’ll hear phone calls, take messages, write about your products and services.
And – you’ll have direct contact with me, your teacher, and I’ll work with you every step of the way.
By the end of this course you will be a confident and effective communicator in Business English!
Who this course is for:
- This Business English course is for non-native English speakers with a pre-intermediate / intermediate level of English.
- This course is probably not for advanced speakers of English, as it covers business topics at an intermediate level.
- As this course has sections focused on the differences and similarities between German and English-speaking business cultures, it may not be relevant or interesting to learners outside those contexts.
12 reviews for Effective Business English for Service Staff
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Original price was: $69.99.$14.99Current price is: $14.99.
Chethan Bs –
Very informative content.
Rentala Mahesh Babu –
Really Helpful .
Nagore Otsoa –
It’s easy to follow and complete
Senzani Sepato –
The training was very good
Vallakati Jyothirmai –
It was really a good course. I used to write my emails using same content mostly, but after watching this I came to know the differences. Thank you.
Sunshine Bullos –
So far, so good!
Avipsha Ghosh –
It was very helpful, for n understanding of what business conversation and etiquette is like, especially the audio visual aids in the beginning. The best part was those which taught us about the structure of formal and informal emails- learned a lot there. Also, the resource for commonly used business jargons are quite enlightening.
Ganesh Sawant –
good
Daria Wczesniak –
Great course, I really enjoyed it. I think that the Telephoning skills for frontline staff and Business Correspondence will really help me in my work.
Rishi Srivastava –
It was really very beneficial for me.
C Dharani –
It’s very helpful for who joined in a company recently
BHARANI K –
nice &examples are so good